VIP Cancel Request / Explain Benefits
VIP Rescue Offer
VIP Cancellation Confirmation
VIP Refund - Partial
VIP Refund - Full
Hello (Customer Name),
Thank you for your email. I just looked your order up and it shows that you took advantage of being a VIP customer on your initial purchase which saved you money on your first purchase.
Additionally, being a VIP customer gives you tons of amazing benefits that will save you money and possibly even allow you to win money through our monthly, quarterly, and annual giveaways.
Let me explain more of what you are receiving as a VIP customer. You actually get access to some of the HOTTEST free products that we sell. Because our customers are buying thousands of units a day we are able to offer our VIP customers massive discounts on products.
Here are some of the other benefits:
Free products - every month by only paying the cost of shipping (Up to 10 products monthly)
Giveaways - product and cash-prize giveaways (valued at over $1,000)
Exclusive discounts & deals - special limited-time offers across all Olenis products
60-day money-back guarantee to return any unwanted items
You can check the free products available at:
vip.olenis.com
If for some reason you aren't interested in remaining a VIP customer I can cancel that for you today. Please let me know what you would like to do and I will happily help out.
Thank you,
Hello (Customer Name),
Thank you for your email. I just looked your order up and it shows that you took advantage of being a VIP customer on your initial purchase which saved you money on your first purchase.
Additionally, being a VIP customer gives you tons of amazing benefits that will save you money and possibly even allow you to win money through our monthly, quarterly, and annual giveaways.
Let me explain more of what you are receiving as a VIP customer. You actually get access to some of the HOTTEST free products that we sell. Because our customers are buying thousands of units a day we are able to offer our VIP customers massive discounts on products.
Here are some of the other benefits:
Free products - every month by only paying the cost of shipping (Up to 10 products monthly)
Giveaways - product and cash-prize giveaways (valued at over $1,000)
Exclusive discounts & deals - special limited-time offers across all Olenis products
60-day money-back guarantee to return any unwanted items
You can check the free products available at:
vip.olenis.com
If for some reason you aren't interested in remaining a VIP customer I can cancel that for you today. Please let me know what you would like to do and I will happily help out.
Thank you,
Hello (Customer Name),
I just let my manager know about your refund request and she approved to refund 50% of your subscription charge.
Additionally, your membership has been canceled and I can confirm that you will not be billed again. If you have any other questions and/or need anything else feel free to email me back and I will respond ASAP.
Thank you for letting us know about the billing issue and I hope you have a great rest of your day!
Thank you,
Hello (Customer Name),
I just spoke with my manager and I was able to get a full refund for the subscription charge. The refund usually takes 3-5 days to be applied to your card depending on what bank you are with.
We realize that sometimes things are signed up for an accident. Rest assured that you will not have any future billings since your subscription has already been canceled.
Thank you for letting us know about the billing issue and we apologize for any inconvenience this has caused you. Have a great rest of your day!
Hello (Customer Name)
We completely understand and we are sorry to see you go. I have cancelled your account today, you will not receive further billings from us.
Should you have any further questions, do not hesitate to contact us.